Question 1

How Do I Get A Quote

Accepted Answer

The quickest way to get a quote is to call us at 1-800-216-2151. If we have enough information (either provided by you or verified through online sites) we can have a quote for you in a matter of minutes.

We also have a free online bidding tool where you can get a quote any time of day!

Question 2

What Happens If It Rains On My Day Of Service

Accepted Answer

Light and moderate rain do not hinder most of our services. In fact, some rain on the forecast makes the washing process even more effective! If the rain becomes an issue, we will contact you on the day of service to rescheduled.

Question 3

Are You Insured?

Accepted Answer

Yes, we require commercial liability insurance and our employees are covered by Worker’s Compensation insurance.

Question 4

Do You Use High Water Pressure?

Accepted Answer

We do not use high pressure on house siding or shingles (including roof areas) because it can damage them. Instead, we provide what is known as a “soft wash” which is a low-pressure cleaning that relies on our custom blend of detergents to do the work. We do use appropriately adjusted higher pressure to clean porous surfaces like concrete, brick, and stone.

Question 5

What’s the difference between a power wash and a soft-wash?

Accepted Answer

Power washing relies on the use of high pressure water streams to blast away dirt and grime (best for sturdy, porous surfaces like concrete, stone, and brick). Soft-washing is done with a much lower pressure (no more than a garden hose) along with the use of 		cleaning detergents (ideal for siding, roofing, and other more fragile non-porous 			surfaces).

Question 6

How often should I wash my house?

Accepted Answer

Washing the exterior of your home is an important part of routine maintenance. We 	 recommend having the exterior of your home washed annually to keep your siding free of organic staining and bacteria.

Question 7

How do I know if I need a roof treatment?

Accepted Answer

If you see black streaking, green spots (lichen) or moss it’s time to call Wicked Cleanfor a quote!

Question 8

What is water-fed pole cleaning?

Accepted Answer

A water-fed pole is a well-constructed extendable pole with a specially designed brush head on the end and a tube inside. A pump forces purified water up the tube and a button on the handle of the tube sprays water. The specially designed brush head loosens dirt, debris, mineral deposits and leaves from the windows. Then the water is used to wash those things away. The windows dry naturally in the air and the sun.

Since the water used is purified by reverse osmosis there are no chemicals, minerals, or other things in the water that would leave streaks on the window. It’s not necessary to dry the windows to keep them sparkling when only purified water is used. The water fed pole doesn’t even need detergent to get the windows clean. The brush and the purified water do all the work. This is the method used by most professional window cleaners today.

Question 9

How often should I get my gutters cleaned?

Accepted Answer

We recommend scheduling a maintenance cleaning twice a year (ideally spring and fall) to keep your gutters free of clogging-debris and your downspouts free-flowing.

Question 10

Is there a warranty that comes with the gutter guard installation?

Accepted Answer

Yes, there is a Lifetime Material Warranty provided by Diamond Back Gutter Covers.

Click on link for details:

https://diamondbackguttercovers.com/warranty.pdf

Question 11

Do I still need to have my gutters cleaned out if I have Diamond Back Gutter Covers 	installed?

Accepted Answer

Yes, however by installing this product it will significantly reduce the number of required cleanings. It’s recommended to have the gutter debris cleaned out 2x per year (typically in the spring and fall) in cases where the gutters do not have protection installed. It is a good idea to have the gutters checked periodically to make sure any debris resting on top of the gutter covers is cleared as well as the downspouts.

Question 12

How do I know if my roof needs Roof Renew?

Accepted Answer

If you notice granule loss, brittle or cracked shingles, algae stains, or if your roof is > 10 years old you may want to call us for a free consultation!

Question 13

How long will the Roof Renew application extend the life of my roof?

Accepted Answer

One application will typically extend the life of your roof up to 5 years. The treatment can be repeated up to 3 times, adding up to 15 extra years to the life of your roof.

There's No Easier Way To Get Exterior Cleaning Than Our Simple 3 Step Process